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# Frequently asked questions

How long will it take for my order to arrive?
We ship all of our orders within 48 hours during business days. Shipping is calculated based on your location, but should take less than a week to arrive.
How much is shipping?
We ship all of our products free of charge!
How do i know what size to harness to buy?
Please refer to our sizing chart before purchasing any harnesses or leads. Make sure to measure your dogs chest and neck to find the right size.
Do you offer international shipping?
We sure do! international shipping is also done free of charge as we want to make sure everyone has access to the best safety and training products available.
Can i wash my harness?
You sure can; use cold water and a hand wash cycle (no fabric softener) and leave to hang dry.
Do you use sustainable materials?
All of our products are made from recyclable materials that are sustainably sourced.
Do you use stainless steel on your products?
Yes, we use stainless steel for our buckles and D-Loops to ensure that the safety and reliability of your new harness is trustworthy.
Are the harnesses comfortable?
Our harnesses are hand made with ComfortPro breathable lining that ensures minimal rub on the skin/ fur, and allows for easy temperature regulation.